The Cove Hotel
손님 리뷰
Many of the staff - the front desk staff and the cafe staff specifically were lovely and the general manager was so great. After I had been told I could not extend the stay in our room he arranged for my father and I to stay an extra night despite the challenges. My father was dealing with some health issues - he was just out of the hospital - and they helped us in difficult times. Less importantly, we appreciated having a microwave in our room so that we could just reheat leftovers and the room was quiet without intrusiveness from staff.
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Alexandra
2023년 4월
Front desk staff. Upon my arrival, the front desk was training a new customer service agent. Immediately, they stopped to assist me with a BIG smile and warm welcome. Yes, the room was nice, the place was clean, and the restaurant had great offerings, yet, there is not anything like a warm and friendly hospitality greeting! Both ladies began conversing with me as if they had known me forever. I needed a notepad for my conference- they got one for me. I asked for trash clean-up service, and within 5 minutes, housekeeping was in my room. And the location, there are no less than 15 diners within a 0000.1-mile radius. Everything that a guest would need is near. I am not sure why this hotel, the Cove is not rated 5 stars!
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Alfretta
2023년 7월
Iur rooms were very roomy and large. There was a lot of seating, which was great. Nice and clean. Staff were super helpful and friendly. Cafe/Bar was great. Decent selections if you aren't super picky. Plenty of seating outside pool area to enjoy the weather. Fireplace area has great seating. Music playing in low tones all around the exterior.
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Judy
2023년 7월
Our room was very large and comfortable. The staff was wonderful. They were friendly and helpful. We appreciated how clean the hotel was. We also enjoyed the fire pit. We didn't actually use the pool, but the pool area was set up very nicely. Having a bar and restaurant on site was a nice feature.
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Mary
2023년 6월
Beautiful, hidden gem tucked away in Long Beach. Research many hotels, and everything about this hotel. Jeremy to it. Once I arrive, it was even better.
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Audra
2023년 7월
Very conveniently close to downtown Long Beach - not necessarily in the safest - but the parking lot is closed off by several walls so it felt safer. The room and entire building was very modern and nice looking.
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Sara
2023년 5월
The cove is by far the cleanest hotel I've ever stayed. The staff very nice and professional. Very spacious rooms refrigerator and microwave. Oh did I mention clean . Soft comfortable bee sheets and pillows . The nicest front desk forgot his ame vut hie was awesome The grounds pool immaculate. Enjoyed my stay . Highly recommend this place
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Anna
2023년 7월
Every thing went well - I thought the people that worked there were very kind and nice. Very helpful and quick to get me a few things that I needed for coffee. I was very impressed with the staff.
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Denise
2022년 6월
The absolutely fun loving madd compassionate and kind understanding staff!!! Sanjay is amazing!!! very accommodating!!! blessings & good karma & good luck to ALL the Bar /Restaurant Staff* etc. Front End /Lobby Receptionists!!! muah xo xo xo !!! (only 1 Lady Receptionist gave me the most difficult time just to check in whilst trying to struggle to breathe!!! (severe medical issues)!!! even AFTER I physically showed her MY ID!!! she made me show her my (Private!!!) Social Security Card!!! to Prove MY Identity! omg!!! informed her there should be a payment history in her POS system or whatever is used for the cashier/front end payments!!! other than that everyone including the sweet on point housekeepers madd LOVE Chanel D.!!!!
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Chanel
2022년 7월
Very comfortable bed, great area very centric near stores and restaurants. Courteous front desk, although it was kind of wierd at check in. Confusing I guess as to where to stop for check in. Love the texting communication going on from ore check in to check out.
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Maria
2023년 7월
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